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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Pugh

Stephanie Pugh

October 31, 2024

5  out of  5
rating by Stephanie Pugh
"I felt incredibly fortunate to work with A.J. Vollmer at Brayden Shelby State Farm. He was knowledgeable, honest, and guided us through the best insurance policy options. He understood exactly what would suit our family’s needs. I definitely recommend working with A.J. for auto, home, or life insurance!!"
We responded:
"Thank you so much, Stephanie! We are very fortunate to have AJ in our office!"
Profile photo of Peyton Pugh

Peyton Pugh

October 31, 2024

5  out of  5
rating by Peyton Pugh
"AJ Vollmer is the best. He answers the phone immediately, and has personally set up the drive safe and save for me."
We responded:
"Thanks for the kind words, Peyton! AJ is the best and is always going above and beyond for our policyholders!"
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Anica Gilbert

October 30, 2024

5  out of  5
rating by Anica Gilbert
"Great place with great people!"
We responded:
"Thank you so much for the review, Anica! We are grateful that you trust us with your insurance needs!"
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shelanda simmons

October 29, 2024

5  out of  5
rating by shelanda simmons
"I recently had the pleasure of working with Brayden Shelby at State Farm to upgrade my insurance policy for my two vehicles, and I couldn't be more satisfied with the experience! From the moment I reached out, Brayden was incredibly helpful and patient. He took the time to explain all my options and provided several quotes until we found a payment and coverage plan that fit my budget perfectly. His professionalism and dedication to ensuring I understood every detail made the process seamless and stress-free. I highly recommend Brayden Shelby to anyone looking to get the best insurance coverage!"
We responded:
"Thank you so much for the kind words, Mrs. Simmons! It has been a pleasure working with you thus far, and we look forward to serving you for many years to come!"
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Harry Fogle

October 3, 2024

5  out of  5
rating by Harry Fogle
"AJ has been very helpful. More important than him telling me what I needed, he listened to hear my needs. He served your agency vey well."
We responded:
"Thanks for the kind review! AJ is wonderful!"
Profile photo of Jeff Thompson

Jeff Thompson

October 3, 2024

5  out of  5
rating by Jeff Thompson
"Great agency! AJ Vollmer is easy to work with and goes the extra mile to provide exceptional customer service. Took the time to listen to my needs and explain all options available to me."
We responded:
"Thank you so much for leaving us a review! We are so glad you had a good experience with AJ."
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Ryan Grover

September 24, 2024

5  out of  5
rating by Ryan Grover
"Brayden, AJ, and Statefarm have always been responsive, insightful and easy to work with in providing me great auto and home coverage that match my needs."
We responded:
"Thank you for the kind review, Ryan! We greatly appreciate your business and look forward to working with you for many years to come!"
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Parker Pugh

September 21, 2024

5  out of  5
rating by Parker Pugh
"Brayden Shelby State Farm is the best! AJ Vollmer is my agent and he is always there to help me with any problems. The Brayden Shelby team is the best around!"
We responded:
"Thanks for the kind review, Parker! We appreciate you!"
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David

September 12, 2024

5  out of  5
rating by David
"Very good State Farm agency! Easy to work with and very knowledgeable. Highly recommended!"
We responded:
"Thank you so much for the review!"
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Karen Tucker

September 5, 2024

5  out of  5
rating by Karen Tucker
"Awesome guys"
We responded:
"Thank you so much for the kind review, Karen!!"
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Clara Burcham

July 25, 2024

5  out of  5
rating by Clara Burcham
"I recently moved to Memphis, so I had to change auto insurance. Thad reached out to me and gave me a quote that was extremely lower than what I was paying and what other ins. Companies were quoting me...plus i was able to get renters ins too... ..Talking with Thad has been a pleasure, he made me feel like he cared...it was stressful to change ins.but Thad took all the stress away...I will stay with State Farm. And I encourage others to check them out after the other ins. Companies give them a quote....best ins ever!!!"
We responded:
"Wow - Thank you so much for the kind review! We are lucky to have Thad here in the office and I'm so glad you had a smooth transition to Memphis!"
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Samuel Hendricks

June 28, 2024

5  out of  5
rating by Samuel Hendricks
"Jesse has always been very helpful when I’ve needed anything. Can’t recommend enough!"
We responded:
"Thank you so much for the kind review! We appreciate your business and look forward to serving you for many years to come!"
Profile photo of John Cobia

John Cobia

June 12, 2024

5  out of  5
rating by John Cobia
"Can’t say enough about how professional and helpful Braden was for our home and auto policies. Save yourself time and money by calling Braden with State Farm!"
We responded:
"Thanks you so much, John! We appreciate you trusting us to protect your home and vehicles! "
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Zak Brigman

June 4, 2024

5  out of  5
rating by Zak Brigman
"AJ and State Farm are awesome not only beat all other rates but smashed them. I highly recommend them to anyone for any insurance needs."
We responded:
"Thank you so much for the kind words, Zak! We really appreciate you trusting us with your insurance needs!"
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Brian Janz

December 7, 2023

5  out of  5
rating by Brian Janz
"Brayden was a great advocate on a recent storm-related claim. This required his time and persistence, but in the end, State Farm came through for me in a fair manner. Thanks Brayden!"
We responded:
"Thank you, Brian! We really appreciate you taking the time to share your experience with us! We look forward to serving you for many years to come!"
Profile photo of Katie Yoshida

Katie Yoshida

December 1, 2023

5  out of  5
rating by Katie Yoshida
"Brayden really knows his stuff. Anyone in the Memphis area looking for a great agent, he’s your guy!"
We responded:
"Thank you, Katie! We appreciate you choosing to work with our office!!"
Profile photo of Tyler Yoshida

Tyler Yoshida

November 30, 2023

5  out of  5
rating by Tyler Yoshida
"Brayden is the best agent in Memphis. Provided the best quotes for my car and home that I could find."
We responded:
"Thanks Tyler! We really appreciate you choosing to work with us!"
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Robert Raymond

November 30, 2023

5  out of  5
rating by Robert Raymond
"Best agent in Memphis area, would 100% recommend to anyone!!!"
We responded:
"Thank you so much for the kind words! We appreciate you!"
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sara guidry

November 30, 2023

5  out of  5
rating by sara guidry
"I am super grateful for this agency! They have the most kind, caring, and hardworking people. I would recommend Brayden Shelby for a personal agent. He is very eager to help. It is the BEST agency in the Memphis area!!"
We responded:
"Thank you so much for the kind review, Sara!"
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ERIC RAMOS

November 30, 2023

5  out of  5
rating by ERIC RAMOS
"All around, best agency in Memphis!"
We responded:
"Thank you, Eric! We really appreciate your kind compliment!!"
Profile photo of Lori Arnett

Lori Arnett

November 30, 2023

5  out of  5
rating by Lori Arnett
"I could not ask for a better insurance agent! Brayden Shelby gives personal attention to every account and strives to make sure things are handled promptly when there is a claim. Highly recommend!"
We responded:
"Thank you, Lori! We really appreciate you trusting us with your insurance!!"
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Chase Gentry

November 22, 2023

5  out of  5
rating by Chase Gentry
"The best insurance agency in Memphis! Super great customer service very dialed in on helping the customer. Thad Lievens helped me out so much throughout the process!"
We responded:
"Thank you Chase! We appreciate your kind review!!"
Profile photo of Karagan Prine

Karagan Prine

November 22, 2023

5  out of  5
rating by Karagan Prine
"Brayden got me the best quote I could find. Anyone looking for a great rate and an awesome agent, this is your guy!!"
We responded:
"Thank you so much, Karagan! We appreciate you!!"
Profile photo of Carly Slate

Carly Slate

November 22, 2023

5  out of  5
rating by Carly Slate
"Had the best experience with Brayden and all the staff here at this agency. Would recommend to everyone!!"
We responded:
"Thanks, Carly! So glad you had a great experience with our office!!"
Profile photo of Emily Ramos

Emily Ramos

November 18, 2023

5  out of  5
rating by Emily Ramos
"Amazing customer service! Best agency in Memphis."
We responded:
"Thank you so much, Emily! We love hearing that you had a great experience with our agency!!"